Help Center
Fix it yourself, right now
Everything here takes under a minute and works from your phone. If you can't find it, the support assistant below answers around the clock — including at 2am.
Getting started
Your AI phone
Turn your AI on or off
Two ways to switch the AI on or off in a few seconds — by text or from your settings page.
Change the hours your AI answers
Set the AI to answer only after hours, or change which hours count as your business hours.
Change where calls ring when the AI is off
Point calls at a different phone — your cell, the front desk, or an answering service.
Check what your AI is doing right now
One text tells you whether the AI is on, what hours it covers, and where calls forward.
Voice and greeting
Leads and texting
Billing and credits
Troubleshooting
Still stuck?
Ask the support assistant. It knows your settings, can turn your AI off for you if calls are being missed, and will log a ticket if it can't fix it.
On your wallet card. Adding it lets me change your settings for you.
Hi — I'm the Tenseconds.ai support assistant. Tell me what's going on and I'll walk you through the fix. If calls are being missed right now, say so and I'll switch your AI off first so your phone rings.